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Epic ERP’s own ‘Incredible Hulk’

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Mihir Gulabbhai started at epic ERP in 2017 as junior consultant. At the time he was the youngest member of the team. In the past seven years his career has grown exponentially and today he holds the position of principal solutions and technical pre-sales engineer. Here is his story, in his own words…

By Mihir Gulabbhai

In 2017 I was fresh out of varsity with an honours degree in mechanical engineering. I was eager yet somewhat unsure of where to head next. University wasn’t easy, but with my degree in hand, I was filled with innovative ideas and a desire to change the world. The challenge was figuring out which direction to run in. When I first heard of epic ERP, I struggled to grasp what ERP systems were all about, and I certainly didn’t see how my mechanical engineering degree would be relevant. But I was curious and open to new opportunities, so I decided to pursue this unknown path.

In 2017, I applied to epic ERP and soon had an interview set up with MD Stuart Scanlon. To say I was nervous would be an understatement. I researched as much as I could, completed a pre-interview questionnaire and showed up in a formal suit and tie, ready to make the best impression. When I arrived, though, I was pleasantly surprised to find a family-oriented workspace that instantly put me at ease. The interview turned into an engaging conversation with the directors. Soon after, I received a job offer for the role of junior consultant.

Still young and uncertain of my value, I accepted the offer – and that’s when my career took a major turn for the better. I started at epic as the youngest member of the team, quickly earning the nickname “Hulk” due to my size – a moniker that has stuck with me to this day.

In those early days, I struggled to even differentiate between a purchase order and a sales order. But eager to learn, I jumped right in, joining Hennie and Phillip on projects like ILT and Tecko. My first task? Building a dashboard and a configurator, concepts I barely understood at the time. But with support from the team and my own determination, I picked things up quickly and got my hands dirty from day one.

Within a year I had gained valuable insights and was contributing meaningfully to projects. One of my fondest memories is of my director making me a cup of coffee – a small gesture, but one that epitomises the caring, collaborative atmosphere here.

Speaking of coffee, we have an ongoing joke at the office when we design systems – we always ask, “Should we have the coffee machine add marshmallows too?” That sense of humour, combined with the creative freedom to work on internal projects like buzz wire integration and Scalextric tracks linked to ERP systems, makes work fun and rewarding.

Speaking of Scalextric tracks, the one we built for Epicor to demonstrate multiple data point measurement was so successful and popular that we sent our entire set to Epicor in Dubai!

Over the years, I’ve gone from feeling like “I don’t know anything” to leading the professional services team as a senior consultant. Today, I am proud to hold the position of principal solutions and technical pre-sales engineer, running the pre-sales front at epic ERP. To put it simply: I’ve gone from learning to bake a cake with my bare hands to developing automated cake machines – and now, I’m selling those machines too.

Growth, to me, is not just about professional advancement; it’s about personal development in all aspects of life. From the shy, ambitious young man I once was, I’ve grown into a respected, slightly grumpy, but knowledgeable leader.

I love Stuart’s “balancing chair” philosophy, with the legs representing health, family and work. If one leg is shorter than the others, the chair will most likely topple over. This has stuck with me and influenced not just my work but my personal life as well. I’ve grown both in my career and as an individual, learning to manage projects, business and time more effectively. This growth has allowed me to achieve personal milestones, like buying my own apartment and fulfilling my petrol-head dreams – responsibly, of course.

Why epic ERP? It’s all in the name: E.P.I.C. Excellence, Partnership, Innovation, Commitment – these are the pillars that define who we are. epic ERP is not just a company; it’s a second home for me. The opportunities for career growth, continuous learning and collaboration are unparalleled. The dynamic work environment keeps you engaged, always evolving and pushing the boundaries of what’s possible. We give back to the community, have fun at Friday braais and, most importantly, do work that we can be proud of.

The work we do at epic ERP is impactful, helping businesses streamline their operations and improve efficiency. That’s something I’m proud to be a part of, and it’s what sets us apart – our people and our culture.

Epic ERP has been more than just a workplace for me; it’s been my happy place for the past seven years, a place where I’ve grown and thrived. I’m excited for what’s still to come as I continue my journey with this amazing team.

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