Choosing the right ERP solution is not just about selecting the most popular software on the market; it’s about finding the system that aligns with your business’s unique needs, both now and in the future. This is where the value of a skilled and qualified ERP team becomes indispensable.
At epic ERP, we understand that every business is different, with its own set of challenges, risks and growth opportunities. Our team’s ability to truly understand the intricacies of your business is what sets us apart. We don’t just provide software; we offer tailored solutions designed to enhance productivity, streamline operations, and support long-term growth.
A qualified and certified ERP team brings a deep understanding of the industries they serve. They can quickly identify potential risks that may be hindering your business’s efficiency and offer insights into areas where you can unlock new opportunities. This holistic understanding enables us to suggest ERP solutions that do more than just meet your immediate needs. They empower your business to thrive in the long run.
Mihir Gulabbhai, epic ERP’s head of solutions and technical presales, says obtaining the relevant certifications for each software vendor has enriched his career in several key areas.
“It has enabled continuous knowledge growth, keeping me up to date with the latest solutions to maximise business potential for our customers,” he says. “It allows me to identify and validate potential growth areas, ensuring that I bring a well-rounded skillset to every project, giving clients a comprehensive, expert-led experience.
“Moreover, understanding a business and adding value deepens relationships with customers and builds trust, allowing me to serve as both a trusted advisor and a technical account manager. It’s not just about delivering what clients ask for, but also about analysing their needs, questioning requirements and using experience to drive value propositions that truly make a difference.”
Philip Wessels, Senior ERP Consultant, says the fact that the team is has obtained the required certifications enables epic ERP to help clients extract the most out of the software for their businesses.
“With our ERP implementations focused on manufacturing and distribution, the landscape of industries we serve is wide-ranging,” he says. “Having a broad base of certified engineers allows us to serve clientele in industries as diverse as farm-to-fork, plastics and rubber, complex supply chain as well as bio technology.
“For example, we have a large base of mechanical engineers who help us bridge the jargon and technical barriers during implementation at manufacturing companies. The same goes for many of the other industries we service.”
Annelie du Toit, senior consultant, says her qualifications have stood her in good stead in an industry where implementation can be tricky.
“Implementing an ERP system for manufacturing can be daunting, especially with the different jargon and processes,” she says. “My degree in mechanical engineering gave me a deep understanding of manufacturing processes, enabling me to accurately represent them in Epicor.”
“Furthermore, my Epicor certifications have equipped me with the knowledge not only on how to complete processes in Epicor but also on best practices, such as tagging items during a wall-to-wall stock take.”
A skilled ERP team with appropriate certifications and qualifications not only enhances the efficiency and effectiveness of ERP systems but also builds a solid foundation for productive and enduring partnerships. Their expertise ensures that ERP solutions align with business objectives, mitigate risks, and deliver long-term value, ultimately driving successful collaborative ventures.
At epic ERP, we pride ourselves on our ability to guide you through the complexities of ERP selection with confidence and care. Our goal is to ensure that your ERP solution is not just a tool but a strategic asset that supports your business’s growth and success.
In choosing epic ERP, you’re not just getting a system – you’re gaining a partner committed to your business’s continued success, every step of the way.