Let epic’s skilled ERP team guide your business to success

Choosing the right ERP solution is not just about selecting the most popular software on the market; it’s about finding the system that aligns with your business’s unique needs, both now and in the future. This is where the value of a skilled and qualified ERP team becomes indispensable.

At epic ERP, we understand that every business is different, with its own set of challenges, risks and growth opportunities. Our team’s ability to truly understand the intricacies of your business is what sets us apart. We don’t just provide software; we offer tailored solutions designed to enhance productivity, streamline operations, and support long-term growth.

A qualified and certified ERP team brings a deep understanding of the industries they serve. They can quickly identify potential risks that may be hindering your business’s efficiency and offer insights into areas where you can unlock new opportunities. This holistic understanding enables us to suggest ERP solutions that do more than just meet your immediate needs. They empower your business to thrive in the long run.

Mihir Gulabbhai, epic ERP’s head of solutions and technical presales, says obtaining the relevant certifications for each software vendor has enriched his career in several key areas.

“It has enabled continuous knowledge growth, keeping me up to date with the latest solutions to maximise business potential for our customers,” he says. “It allows me to identify and validate potential growth areas, ensuring that I bring a well-rounded skillset to every project, giving clients a comprehensive, expert-led experience.

“Moreover, understanding a business and adding value deepens relationships with customers and builds trust, allowing me to serve as both a trusted advisor and a technical account manager. It’s not just about delivering what clients ask for, but also about analysing their needs, questioning requirements and using experience to drive value propositions that truly make a difference.”

Philip Wessels, Senior ERP Consultant, says the fact that the team is has obtained the required certifications enables epic ERP to help clients extract the most out of the software for their businesses.

“With our ERP implementations focused on manufacturing and distribution, the landscape of industries we serve is wide-ranging,” he says. “Having a broad base of certified engineers allows us to serve clientele in industries as diverse as farm-to-fork, plastics and rubber, complex supply chain as well as bio technology.

“For example, we have a large base of mechanical engineers who help us bridge the jargon and technical barriers during implementation at manufacturing companies. The same goes for many of the other industries we service.”

Annelie du Toit, senior consultant, says her qualifications have stood her in good stead in an industry where implementation can be tricky.

“Implementing an ERP system for manufacturing can be daunting, especially with the different jargon and processes,” she says. “My degree in mechanical engineering gave me a deep understanding of manufacturing processes, enabling me to accurately represent them in Epicor.”

“Furthermore, my Epicor certifications have equipped me with the knowledge not only on how to complete processes in Epicor but also on best practices, such as tagging items during a wall-to-wall stock take.”

A skilled ERP team with appropriate certifications and qualifications not only enhances the efficiency and effectiveness of ERP systems but also builds a solid foundation for productive and enduring partnerships. Their expertise ensures that ERP solutions align with business objectives, mitigate risks, and deliver long-term value, ultimately driving successful collaborative ventures.

At epic ERP, we pride ourselves on our ability to guide you through the complexities of ERP selection with confidence and care. Our goal is to ensure that your ERP solution is not just a tool but a strategic asset that supports your business’s growth and success.

In choosing epic ERP, you’re not just getting a system – you’re gaining a partner committed to your business’s continued success, every step of the way.

Epic ERP’s own ‘Incredible Hulk’

Mihir Gulabbhai started at epic ERP in 2017 as junior consultant. At the time he was the youngest member of the team. In the past seven years his career has grown exponentially and today he holds the position of principal solutions and technical pre-sales engineer. Here is his story, in his own words…

By Mihir Gulabbhai

In 2017 I was fresh out of varsity with an honours degree in mechanical engineering. I was eager yet somewhat unsure of where to head next. University wasn’t easy, but with my degree in hand, I was filled with innovative ideas and a desire to change the world. The challenge was figuring out which direction to run in. When I first heard of epic ERP, I struggled to grasp what ERP systems were all about, and I certainly didn’t see how my mechanical engineering degree would be relevant. But I was curious and open to new opportunities, so I decided to pursue this unknown path.

In 2017, I applied to epic ERP and soon had an interview set up with MD Stuart Scanlon. To say I was nervous would be an understatement. I researched as much as I could, completed a pre-interview questionnaire and showed up in a formal suit and tie, ready to make the best impression. When I arrived, though, I was pleasantly surprised to find a family-oriented workspace that instantly put me at ease. The interview turned into an engaging conversation with the directors. Soon after, I received a job offer for the role of junior consultant.

Still young and uncertain of my value, I accepted the offer – and that’s when my career took a major turn for the better. I started at epic as the youngest member of the team, quickly earning the nickname “Hulk” due to my size – a moniker that has stuck with me to this day.

In those early days, I struggled to even differentiate between a purchase order and a sales order. But eager to learn, I jumped right in, joining Hennie and Phillip on projects like ILT and Tecko. My first task? Building a dashboard and a configurator, concepts I barely understood at the time. But with support from the team and my own determination, I picked things up quickly and got my hands dirty from day one.

Within a year I had gained valuable insights and was contributing meaningfully to projects. One of my fondest memories is of my director making me a cup of coffee – a small gesture, but one that epitomises the caring, collaborative atmosphere here.

Speaking of coffee, we have an ongoing joke at the office when we design systems – we always ask, “Should we have the coffee machine add marshmallows too?” That sense of humour, combined with the creative freedom to work on internal projects like buzz wire integration and Scalextric tracks linked to ERP systems, makes work fun and rewarding.

Speaking of Scalextric tracks, the one we built for Epicor to demonstrate multiple data point measurement was so successful and popular that we sent our entire set to Epicor in Dubai!

Over the years, I’ve gone from feeling like “I don’t know anything” to leading the professional services team as a senior consultant. Today, I am proud to hold the position of principal solutions and technical pre-sales engineer, running the pre-sales front at epic ERP. To put it simply: I’ve gone from learning to bake a cake with my bare hands to developing automated cake machines – and now, I’m selling those machines too.

Growth, to me, is not just about professional advancement; it’s about personal development in all aspects of life. From the shy, ambitious young man I once was, I’ve grown into a respected, slightly grumpy, but knowledgeable leader.

I love Stuart’s “balancing chair” philosophy, with the legs representing health, family and work. If one leg is shorter than the others, the chair will most likely topple over. This has stuck with me and influenced not just my work but my personal life as well. I’ve grown both in my career and as an individual, learning to manage projects, business and time more effectively. This growth has allowed me to achieve personal milestones, like buying my own apartment and fulfilling my petrol-head dreams – responsibly, of course.

Why epic ERP? It’s all in the name: E.P.I.C. Excellence, Partnership, Innovation, Commitment – these are the pillars that define who we are. epic ERP is not just a company; it’s a second home for me. The opportunities for career growth, continuous learning and collaboration are unparalleled. The dynamic work environment keeps you engaged, always evolving and pushing the boundaries of what’s possible. We give back to the community, have fun at Friday braais and, most importantly, do work that we can be proud of.

The work we do at epic ERP is impactful, helping businesses streamline their operations and improve efficiency. That’s something I’m proud to be a part of, and it’s what sets us apart – our people and our culture.

Epic ERP has been more than just a workplace for me; it’s been my happy place for the past seven years, a place where I’ve grown and thrived. I’m excited for what’s still to come as I continue my journey with this amazing team.