When choosing an ERP implementation partner, you’re not just selecting a service provider – you’re choosing the team that will help shape your organisation’s digital future. The right partner ensures your ERP investment delivers measurable results, drives innovation, and supports long-term business growth.
At epic ERP, our strength lies in the partnerships we hold and the standards we uphold. As both a Microsoft Designated Partner and an Epicor Premium Partner, we combine two powerful ecosystems – Microsoft’s cloud innovation and Epicor’s deep ERP expertise – to deliver solutions that are smart, scalable, and future-ready.
Here’s why that partnership combination gives your business an undeniable advantage.
1. The Power of a Microsoft Designated Partner
A Microsoft Designated Partner has proven capability, performance, and customer success through Microsoft’s rigorous global framework. This recognition is more than a title – it’s proof of measurable excellence and reliability.
| Criteria | Microsoft Designated Partner | Non-Designated Partner |
| Technical Expertise | Certified professionals with verified ERP implementation success. Meets Microsoft’s rigorous standards for customer success and performance. | May lack structured methodologies and formal certifications. Skill levels vary widely. |
| Access to Microsoft Resources | Priority access to Microsoft tools, FastTrack onboarding, and advanced technical support. | Limited or no access to Microsoft-funded support or programmes. |
| Funding & Incentives | Eligible for Microsoft-funded Solution Assessments, Proof of Concepts (PoCs), and workshops – reducing cost and risk for customers. | Typically not eligible for Microsoft-funded engagements. |
| Co-Sell Opportunities | Collaborates directly with Microsoft; featured on Microsoft AppSource; gains joint sales visibility. | No co-sell opportunities or marketplace exposure. |
| Specialisations & Advanced Skills | Can earn advanced specialisations that validate niche technical depth. | No access to specialisation programmes. |
| Trust & Credibility | Recognised by Microsoft for excellence and compliance with global best practices. | Reputation based solely on individual project history. |
| Early Access to Innovation | Priority access to Microsoft’s product roadmap and emerging technologies such as AI-driven ERP tools. | Standard release cycles only. |
| Structured Methodology | Uses Microsoft-aligned implementation frameworks, ensuring predictable and low-risk outcomes. | Often ad hoc or inconsistent project methodologies. |
The takeaway:
Microsoft Designated Partners deliver structured, lower-risk, innovation-ready ERP solutions with direct Microsoft backing.
Non-designated partners may appear more affordable upfront but often lack the consistency, support, and access to innovation that come with Microsoft’s recognition.
2. The Assurance of an Epicor Premium Partner
As an Epicor Premium Partner, epic ERP stands in the top tier of Epicor’s global partner ecosystem – recognised for delivery excellence, deep product knowledge, and exceptional customer success.
| Criteria | Epicor Premium Partner | Non-Premium Partner |
| Certification & Training | Staff certified through Epicor University, with continuous training on the latest releases and modules. | May have limited or outdated product training. |
| Access to Epicor Resources | Dedicated partner support, participation in beta programmes, and early access to new product versions. | Standard support access only; delayed feature adoption. |
| Implementation Methodology | Follows Epicor’s Signature Implementation Methodology for predictable, efficient ERP delivery. | May use mixed or homegrown methods, leading to greater risk and inconsistency. |
| Customer Support & SLA | Enhanced support channels, faster escalation paths, and stronger post–go-live assistance. | Standard response times; limited escalation options. |
| Co-Marketing & Joint Initiatives | Co-branded marketing opportunities, event collaboration, and increased visibility within the Epicor ecosystem. | No access to co-marketing or brand alignment opportunities. |
| Innovation Access | Early access to Epicor R&D insights, AI-driven ERP advancements, and pilot programmes. | Access only after public releases. |
| Reputation & Trust | Recognised by Epicor as top-tier for delivery quality, customer success, and technical excellence. | No formal endorsement; credibility based on individual track record. |
The takeaway:
Epicor Premium Partners provide greater assurance, smoother implementations, and closer alignment with Epicor’s evolving technology.
Non-Premium Partners can still implement ERP solutions but often without the same level of expertise, structure, or endorsement.
3. Why Epic ERP’s Dual Accreditation Matters
When you combine Microsoft’s innovation with Epicor’s manufacturing and distribution expertise, you get a partnership that covers every layer of your ERP environment – from infrastructure and cloud to process optimisation and analytics.
| Combined Benefit Area | Value for the Customer |
| End-to-End Expertise | epic ERP’s dual status ensures certified, skilled teams across both the Microsoft and Epicor ecosystems – covering infrastructure, cloud, and ERP layers seamlessly. |
| Accelerated Implementation | Microsoft FastTrack together with Epicor’s Signature Implementation Methodology delivers faster go-lives with less risk and stronger governance. |
| Access to Exclusive Resources | Dual access to Microsoft and Epicor-funded programmes, advanced technical support, and early innovation channels. |
| Future-Ready Technology | Priority access to Microsoft Copilot, AI, and Epicor’s automation tools ensures your ERP solution evolves with your business. |
| Reduced Cost & Risk | Eligible for both Microsoft and Epicor funding programmes – reducing total cost of ownership and implementation risk. |
| Proven Trust & Recognition | Two globally recognised partnerships reinforce epic ERP’s credibility and commitment to excellence. |
| Co-Sell & Joint Ecosystem Leverage | Visibility in both Microsoft and Epicor partner networks amplifies reach, resources, and long-term support stability. |
In short:
Working with epic ERP means partnering with a team endorsed by both Microsoft and Epicor – ensuring your ERP project is delivered using certified expertise, world-class tools, and globally aligned standards of quality, trust, and success.
4. The epic Advantage
ERP projects are complex, but they don’t have to be risky. With epic ERP, you gain a partner that brings global credentials and local expertise – one that’s deeply invested in your success.
We don’t just implement ERP systems; we build long-term value by aligning technology to your business strategy, optimising processes, and unlocking meaningful performance gains.
Partner with epic ERP – Where Innovation Meets Expertise
With both Microsoft Designation and Epicor Premium Partner status, epic ERP delivers the depth, reliability, and forward-looking capability your organisation needs to thrive in a digital-first economy.
Let’s make your ERP investment count.
Contact epic ERP today to explore how we can deliver an ERP solution built for performance, innovation, and growth.
