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Nature’s Choice Future-Proofs Their Business with ERP

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Nature's Choice Future-Proofs Their Business with ERP

From humble beginnings, the company has experienced tremendous growth. Nature’s Choice is presently Africa’s largest and South Africa’s leading health food distributor with more than 1,200 outlets and stockists throughout South Africa, Africa, and a growing number of trading partners overseas.

A challenging business environment

“The market is exceptionally strained at the moment, with consumer spend and confidence at an all-time low,” said Gresham Mandy, operations director with Nature’s Choice. “The health sector is one where there are always new players entering and where education and communication is key. For Nature’s Choice to stay as successful as we have been, we need to continually add value to our loyal clients through keeping abreast of new trends and needs—which translates to constantly adding new and improved products into our take-to-market range.”


“In attempt to overcome these challenges—and laying a basis for growth within the company—we were looking for an enterprise resource planning (ERP) system that is as adaptable and changeable as our day-to-day environment. We also needed a system that could grow with the business, enhancing go-to-market strategies and customer service—instead of hampering us. We knew that if we could achieve this, we would be doing something right and would reap the benefits.”

Challenges Nature’s Choice was Facing:

  • Enhancing the efficiency of the workforce through integrated processes and controls
  • Replacing soon-to-be obsolete technology
  • Improving customer service through better traceability and inventory management

Benefits Enjoyed after Implementation:

“epic ERP’s implementation offered us great reports and access to data that is key to us making decisions for operations, and product BOMs, and sales analyzing,” added Mandy.

“The functionality provided—along with the easy-to-follow look and feel of the system—has created a positive uptake and support from the Nature’s Choice users,” Mandy continued. Nature’s Choice is now reaping the benefits of available data on run rates, correct costing setups for BOMs, and stock movement. They can generate reports for sales representative performance and agency and customer activity across regions, products, and categories.

engineering

Fully integrated sales, inventory, and
financial management.

view

Managed business data in real time.

gear

Clearly defined business processes to drive strong communication across business units and provide management-by-exception tools.

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