ITWeb Brainstorm hosted an online roundtable discussion around digital transformation of the financial services and the impact of Covid-19. The topic was ‘what has Covid-19 taught financial services?’
This is what our director of strategy, Dr Danéel van Eck had to say:
“My mother-in-law always refused to use internet banking,” says director of strategy at Epic ERP, Dr Danéel van Eck. “But because of social distancing, she has become a frequent user and is completely comfortable with it. Similarly, some friends of mine who would never have considered shopping online are now buying more than just groceries online. I myself never really got into video conferencing aside from a few Skype video calls to overseas customers, but now using Zoom and Teams is second nature.”
To read what other speakers had to say, click here.
